Privacy Policy

Updated 1 October 2022

Your privacy is our business.

At Research by Design, privacy is at the core of our business, from the way we collect to the way we use data for all our projects.

Our clients’ and your privacy is very important to us at Research by Design. All personal details and identifiers collected through our projects are encrypted and will not be/are not stored on any local devices.

Our commitment to your privacy.

To make sure your personal data is secure, we communicate our privacy and security guidelines to employees and strictly enforce privacy safeguards within the company.

All our projects are Privacy (Market and Social Research) Code 2014 compliant and we use administrative, technical, and physical safeguards to protect the data we collect. We are always constantly and proactively working to improve on these safeguards by updating internal procedures, software and other measures to mitigate any threats posed.

Your privacy and third parties.

Research by Design may also use third parties on our projects. Research by Design’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

Your details and competition draws.

From time to time, Research by Design may draw prizes for a competition for projects that include distributing incentives to prize winners. All participating respondents are assigned a random number and drawn with a random number generator.

No personal details and identifiers are stored with the random number generator and only the corresponding numbers are used match and to contact prize winners with the details provided.

Your privacy rights at Research by Design.

Research by Design does not store, transfer nor sell the data we collect for all our projects. Your data is always securely stored with our cloud services provider at all times.

Should you wish to review your data you have with us, please contact Sue Holz ) to submit your request or concerns or use our Contact page to get in touch.

Your privacy request may be denied are if it jeopardises the privacy of others, is frivolous or vexatious, or would be extremely impractical. We may also decline to grant a request where doing so would undermine our legitimate use of data for security purposes.

For more information on your privacy rights regarding Market Research in Australia, refer to the Privacy (Market and Social Research) Code 2014.