As 2019 draws to a close, businesses are already looking toward 2020. In this day and age, accurate and detailed business insights are vital in navigating businesses through rapidly changing operating environments. Here are the developments that will define 2020: Slowing global GDP growth in emerging and developing economies, as well as major economies, such […]
Increasing sales whilst tightening budgetary expenditure seems paradoxical, but it can be achieved by focussing marketing efforts on your key audiences. Traditionally, consumers were categorised by demographics, skewing representation of their habits and lifestyle; however, marketers are now releasing that consumer habits and preferences are the most important factors influencing purchasing behaviour. Evaluating personal attitudes […]
Today companies face ever increasing global competition, whilst striving for continuously growing profits and market share. Most firms focus on achieving high customer satisfaction at every stage of the customer journey. But satisfaction is not enough! A recent study published by the Harvard Business Review suggests that customers with an emotional connection to a brand […]
Global competition and increasingly ambitious business objectives leave no room for instinctive decision making. Staying ahead in a world of infinite social media tweets and posts and online shops requires a 360-degree view of the elusive customer to guarantee successful and goal oriented omni-channel brand engagement. You have to know your customer and their every […]
We have seen an exponential increase in the number of elderly in proportion to the total population over the past decades. However, people aged 65 and over are not as healthy in old age as projected considering our prosperity, according to recent findings of an international study done by BDO in cooperation with the OECD. […]
